By placing an order with LK Web, you confirm that you agree with and bound by the terms and conditions below.

Definitions;

The Client: The company or individual requesting the services of LK Web. LK Web: Primary designer/website owner, employees, or affiliates.

General;

LK Web will carry out work only where an agreement is agreed either by email, telephone, or post. An order is deemed to be a written or verbal contract between LK Web and the client; this includes telephone and email agreements.

Website Design;

Whilst every effort will be made to ensure that the website and any scripts or programs are error free LK Web cannot accept responsibility for any losses incurred due to malfunction, the website, or any part of it, this includes images and pre-prepared text. The website, graphics and any programming code remain the property of LK Web until all outstanding accounts are paid in full. LK Web cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyright nature, images or text included, unless sufficient proof is given proving permission to use such material. The client agrees to make available as soon as is reasonably possible to LK Web all materials required to complete the site to the agreed standard and within the agreed set deadline. LK Web will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines. LK Web will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner. i.e., any disputes re content/images that have been provided to us for inclusion on the site. LK Web will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software, or any material provided by its agents. Once a website has been designed and completed the final balance of payment then becomes due in accordance with our payment terms. There are no exceptions to this, i.e If the client decides they no longer want the site, as they have commissioned the work and then paid a deposit, they are still obliged to pay for any work that has been done. Failure in LK Web receiving payment shall result in legal action being taken if necessary. A deposit of 50% is required before any design work will be carried out. This deposit is non-refundable.

Website Rentals;

All rental websites must have one month payment made in full prior to commencement of any works. LK Web cannot guarantee at any time listings on any of the search engines, however, always shall try their best to maintain these. LK Web are not responsible at any time if websites are not listed on the search engines and under no circumstances shall offer refunds because of this. Customers are advised they may cancel their standing order and cancel their rental website giving LK Web a minimum of 30 days’ notice.

Website Hosting;

LK Web shall recommend hosting companies to host websites; however, no guarantees can be made as to the availability or interruption of this service and LK Web cannot accept liability for losses caused by the unavailability, malfunction, or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential, or special loss. LK Web reserve the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, all decisions are final.

Functions;

LK Web will endeavour to ensure that any developed/designed site or application will function correctly on the server it is initially installed in and that it will function correctly when viewed with the web browsing software Microsoft Internet Explorer can offer no guarantees of correct function with all browser software.

Blogs/News;

LK Web are not responsible for a copyright infringement for content uploaded to our blogs or news pages by a third party.

Payment of Accounts;

A 50% deposit is always required from any new client before any work is carried out. It is the LK Web policy that any outstanding accounts for work carried out by LK Web, or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with LK Web. Once a deposit is paid and work completed you are obliged to pay the balance of payment in full. We will contact our clients via email and telephone to remind them of such payments if they are not received when due. If accounts are not settled or LK Web have not been contacted regarding the delay, access to the related website will be denied and web pages removed, we will then pass such cases to the Small Claims Court to pursue payment. Following consistent nonpayment of an invoice our Solicitors shall contact the client in question, with a view to taking the matter further and if need be, to seek payment through legal procedures, and if necessary, court summons. Individual rental websites monthly costs shall be confirmed to the client in writing. Prior to commencement of any work carried out on the website, one-month full fee must be made to LK Web and all details required for the website, i.e., contact details of the company must be received LK Web shall within 1 week of payment being made in full and receipt of required material ensure that the client’s details are visible on the rented website. A standing order shall be required thereafter for the 1st day of each month for monthly instalment payments as agreed. Should the client at any time decide to cancel the standing order the rented website shall have the clients’ details removed and become available for rent on the open market. Our fee is always due one month in advance and so no refund would be available for that month or part thereof. The client is within their rights to cancel their standing order at any time after giving LK Web, minimum one months’ notice. This is non-negotiable. Please note that LK Web cannot at any time be held responsible for the volume of calls received because of the rented website, however, LK Web shall continue to obtain search engine listings on any rented website as much as deemed possible.

Payments for online marketing:

All prices quoted are payable monthly, in advance, via standing order on the 1st day of each month. For cash credits only, there is an additional bank charge of 2.5%, payable by our client.

Overdue invoices:

Overdue invoices shall incur a late payment fee of 2.5% per day. An administration charge of £30 for each recovery letter shall be chargeable.

Complaints;

Anyone who experiences a problem with their web service provided by LK Web should raise the matter directly as soon as possible via email, text, or telephone to do so, giving sufficient information for us to locate the faulty material (such as an url: www address) and clearly outlining the grounds for complaint.

FTP access;

At no time shall LK Web disclose our FTP log in details with any third party.